Refund policy

Thank you for choosing Home and Kitchen. We strive to ensure your satisfaction with every purchase. However, if for any reason you need to return a product or request a refund, please review the following policies:

Refunds and Exchanges:

Color Exchanges: We understand that finding the perfect hair color can be challenging. If you need to exchange your hair color, we're here to assist you. Contact our support team via any of the following methods:

  • Phone: 
  • Email: 
  • Fill out the form here

Our support team will respond within 24 hours to help you choose a different color that better suits you.

Refunds: If you are not completely satisfied with your purchase, we offer refunds with no questions asked. Here's how to initiate a refund:

  • Contact our support team using any of the methods mentioned above, or fill out the form here.
  • Our support team will guide you through the refund process.
  • Once processed, refunds typically appear in your account within 5-7 business days. Please note that shipping costs are not refundable.

Rest assured, we are committed to making things right for you.

Returns:

Return Window: All returns must be postmarked within sixty (60) days of the purchase date.

Condition: Returned items must be in new and unused condition, with all original tags and labels attached.

Return Process: To initiate a return, please contact customer service via email at [Email], or through chat. Please note that you are responsible for return shipping charges, and we recommend using a trackable shipping method.

Refund Process: Please contact our support team to request a refund. Depending on the circumstances, a refund may be issued without requiring a return or a return may be necessary.

  • Eligible refunds are typically processed within a week of approval.
  • Refunds are issued back to the original payment method.
  • It may take 1-2 billing cycles for the refund to reflect on your credit card statement.

EU Right of Withdrawal Services: If you are an EU resident, you have the right to withdraw from any purchase of an unused product within 14 days without giving any reason. Please contact our customer support team to exercise this right.

Abuse: Refunds are intended to remove the risk from purchasing products. We reserve the right to withhold refunds in cases of abuse. However, requesting a refund before a sale and repurchasing at the sale price is not considered abuse.

No Disparagement: You agree not to make any false or negative statements about Glam Jam Hair, its products, services, or employees.

Release of Liability: By purchasing from Glam Jam Hair, you release us from any and all claims or liabilities related to your purchase.

No Admission of Liability: Acceptance of a refund does not constitute an admission of liability on our part.

Questions: If you have any questions regarding our refund policy, please don't hesitate to contact us at:

  • Email: 

Revision Date: This Refund Policy was last updated on March 22, 2023.

Refund policy

Thank you for choosing Glam Jam Hair. We strive to ensure your satisfaction with every purchase. However, if for any reason you need to return a product or request a refund, please review the following policies:

Refunds and Exchanges:

Color Exchanges: We understand that finding the perfect hair color can be challenging. If you need to exchange your hair color, we're here to assist you. Contact our support team via any of the following methods:

Our support team will respond within 24 hours to help you choose a different color that better suits you.

Refunds: If you are not completely satisfied with your purchase, we offer refunds with no questions asked. Here's how to initiate a refund:

  • Contact our support team using any of the methods mentioned above, or fill out the form here.
  • Our support team will guide you through the refund process.
  • Once processed, refunds typically appear in your account within 5-7 business days. Please note that shipping costs are not refundable.

Rest assured, we are committed to making things right for you.

Returns:

Return Window: All returns must be postmarked within sixty (60) days of the purchase date.

Condition: Returned items must be in new and unused condition, with all original tags and labels attached.

Return Process: To initiate a return, please contact customer service via email at glamjamhair@gmail.com, through chat, or by calling +1 213-785-3213. Please note that you are responsible for return shipping charges, and we recommend using a trackable shipping method.

Refund Process: Please contact our support team to request a refund. Depending on the circumstances, a refund may be issued without requiring a return or a return may be necessary.

  • Eligible refunds are typically processed within a week of approval.
  • Refunds are issued back to the original payment method.
  • It may take 1-2 billing cycles for the refund to reflect on your credit card statement.

EU Right of Withdrawal Services: If you are an EU resident, you have the right to withdraw from any purchase of an unused product within 14 days without giving any reason. Please contact our customer support team to exercise this right.

Abuse: Refunds are intended to remove the risk from purchasing products. We reserve the right to withhold refunds in cases of abuse. However, requesting a refund before a sale and repurchasing at the sale price is not considered abuse.

No Disparagement: You agree not to make any false or negative statements about Glam Jam Hair, its products, services, or employees.

Release of Liability: By purchasing from Glam Jam Hair, you release us from any and all claims or liabilities related to your purchase.

No Admission of Liability: Acceptance of a refund does not constitute an admission of liability on our part.

Questions: If you have any questions regarding our refund policy, please don't hesitate to contact us at:

  • Email: 

Revision Date: This Refund Policy was last updated on March 22, 2023.

We again Thank you for choosing Home and Kitchen . We appreciate your business and are here to assist you with any concerns you may have.